COMMUNITY AGED CARE & DISABILITY SUPPORT
Home/NDIS Support/Getting Started
Getting started with CAS

Getting started
with NDIS support.

Support starts with your questions.

Begin with the support you would like to explore. You can ask questions and discuss your preferences before any support arrangement is agreed.

Illustrative scene of a woman using a wheelchair discussing her support preferences with a coordinator.
Your first conversation

You don't need
every answer
to begin.

Start with what matters to you. You can ask questions before any support arrangements are agreed.

Illustrative scene of a man using a wheelchair preparing breakfast at home with a support worker alongside him.Your routine. Your preferences. Your next step.
1

Tell us a little about your day

Share your suburb and the broad support you would like to explore.

  • What would you like help with?
  • Where would support take place?
2

Talk through what matters

Discuss your preferences, questions and current service availability.

  • How would you like to communicate?
  • Which days or routines matter to you?
3

Agree a next step together

Review the proposed support, timing, costs and any information needed for service arrangements. Ask questions before agreeing to start.

  • What information is needed next?
  • How should we stay in touch?
Explore your options

At home.
Out in your community.

Discover more about the support you would like to discuss.

A little information is enough to start.

You do not need to send your NDIS plan or medical history in your first message. A family member or support coordinator can also make an initial enquiry.

Enquire about NDIS support
Before support begins

Understand your arrangements.

Your support: discuss the tasks, preferred times, location and who to contact if your needs change.

Your plan and costs: tell the team how your plan is managed and ask which arrangements apply to the proposed service. Ask for an explanation of rates and any other charges.

Your choice: review the proposed arrangements and ask questions before agreeing. If you already have a provider, discuss any existing notice requirements.

Start your NDIS enquiry
Your next step

Care and support, with CAS.

Enquire about NDIS support