Care staffing &
NDIS support FAQs.
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14 answers to explore
StaffingWhat types of staff can I request?
Contact CAS about temporary workers for community aged care and disability support. Describe the broad duties, setting, experience and qualifications needed so the team can discuss a suitable assignment.
Explore staffing servicesStaffingHow are staffing costs confirmed?
Discuss the role, location, shift pattern and duration with the staffing team. Ask for the proposed rates and arrangements before confirming a placement.
StaffingWhat should I include in a staffing request?
Include your organisation and contact details, the service location, role, dates and shift times. Share the broad duties and any relevant requirements without including client-identifying or clinical information.
StaffingCan I ask about recurring or short-notice shifts?
Yes. Explain the timing and pattern you need. For time-sensitive requests, call the regional team. Availability and suitability must be discussed before a placement is confirmed.
StaffingIs this the right route for an NDIS participant?
The staffing route is for organisations seeking workers. Participants, families and support coordinators should use the NDIS enquiry route.
Enquire about NDIS supportNDIS supportWhat support can I discuss with CAS?
CAS provides NDIS in-home support, personal care and community access. Tell us about the everyday tasks, routines or community activities where you would like help, so we can discuss service suitability and availability.
Explore NDIS supportNDIS supportHow do I find out what my support will cost?
Ask the team to explain the proposed support, rates and any other applicable charges before you agree to arrangements. Costs depend on the service discussed; an initial enquiry is not a service agreement.
NDIS supportCan I discuss changing support providers?
Yes. Tell us the support you would like to explore and when you would like to start. Discuss any existing arrangements and notice requirements before making a change.
NDIS supportWhat do I need for my first enquiry?
Your contact details, suburb and a broad description of the support you would like to discuss. You do not need to send your plan or medical history.
NDIS supportCan someone enquire on my behalf?
A family member or support coordinator can make an initial enquiry. Let the team know your relationship and the best way to contact you.
NDIS supportCan I discuss my preferences?
Yes. Tell the team about your preferred routine, communication and the support you would like to explore. Suitability and availability are discussed before arrangements are agreed.
Locations & careersWhere does CAS operate?
Our Queensland operating areas include Brisbane, Gold Coast, Toowoomba, Sunshine Coast, Ipswich, Logan and Caboolture. In NSW, contact us about Greater Sydney, Central Coast, Newcastle & Hunter Region, Mid North Coast, Wollongong & Illawarra and Bathurst. Discuss your suburb and service requirements with the team.
Explore operating areasLocations & careersHow do I ask about working with CAS?
Use the application form on our Careers page to share your contact details, experience, preferred role and work area. No CV upload is needed at this stage.
Explore careersLocations & careersHow can I give feedback?
Contact CAS and ask for the appropriate person to discuss your feedback or concern. Let us know your preferred way to communicate.
Contact CAS about feedback